About Starling Bank
Starling Bank are a fintech success story, having gained over 2 million customers in the last few years. Also, with some new digital banks, customers use them as a second bank but maintain their old bank account. Starling have a very high monthly balance per customer, which suggests that most of their customers have switched 100% to Starling.
About Monese
Monese was launched in 2015 with the aim of enabling customers, who may be new to the UK or did not have a UK credit history or address, to easily get a bank account. They are good for travellers as they offer a Euro and GBP account to all customers as standard.
Table of Contents
Monese vs Starling Bank – At a Glance
Monese | Starling Bank | |
Monthly Cost | Free | £1.95 | £5.95 | £14.95 | Free |
ATM Withdrawals-UK | £2 on Activeplus, free on Freedom | Free |
ATM Withdrawals-Abroad | £3 per withdrawal | Free |
Debit Card | mint green, contactless | Teal card, vertical design |
Interest | Access Raisin via the app | 0.05% on balances up to £85,000 |
Cash Deposits | Free up to limit on paid tiers, then 3.5% | Post Office, £1000/year free, then 0.7% |
Cheque Deposits | Not supported | Scam via the app |
Money Management | Pots, Categories, Budgets | Spaces, Spending Insights |
FSCS Protection | No | Yes |
Instant Notifications | Yes | Yes |
Customer Services | In-app, email | In-app, telephone, email |
Mobile Payments | Apple Pay, Google Pay | Apple Pay, Google Pay, Samsung Pay |
Currency Transfers | EUR account, FX starts at 2.5% | 0.4% charge |
Extras | Easy account opening | None |
Business Account | Yes | Yes |
Child Account | No | Yes |
Monese vs Starling Bank – Plans, Costs & Fees
Monese
Monese has 4 account levels. The higher the cost of the subscription, the more things you will get without having to pay extra for.
Monese Starter: No monthly fee
Additional Costs:
- Physical debit card – £4.95
- International transfers – 2.5%
- Card spending in other currencies – 2%
- ATM withdrawals – £1.50 per withdrawal
- Pay cash into your account – 3.5% of the amount paid in
Monese Essential: £1.95 per month
Additional Costs:
- Physical debit card – free
- International transfers – 2%
- Card spending in other currencies – 0.5%
- ATM withdrawals – up to £200 per month free
- Pay cash into your account – 3.5% of the amount paid in
Monese Classic: £5.95 per month
Additional Costs:
- Physical debit card – free
- International transfers – 0.5%
- Card spending in other currencies – free
- ATM withdrawals – up to £500 per month free
- Pay cash into your account – free up to £400 per month
Monese Premium: £14.95 per month
Additional Costs:
- Physical debit card – free
- International transfers – free
- Card spending in other currencies – free
- ATM withdrawals – up to £1500 per month free
- Pay cash into your account – free up to £1000 per month
Starling Bank
Starling Bank have a very simple model. They have incorporated all of the standard banking functions into their free plan, and do not have any monthly paid plans.
Starling Bank do not charge for ATM withdrawals.
Cash can be paid into your Starling Bank account via the Post Office, and there is no charge for this.
Verdict
It is very hard to compete against Starling Bank’s simple and mostly free offering. In fact, with Monese you actually have to pay to get some of the same things you get with Starling Bank for free as standard – for example unlimited ATM withdrawals in the UK and aboard.
Monese vs Starling Bank – Features
Monese
Key Features:
- GBP and EUR current accounts – for all customers as standard
- Mastercard debit card – with full contactless functionality
- Set up direct debits – within the app
- Pots – divide up your money to create separate areas so you can save or keep bills money separate
- Categorised spending – set your own categories
- Set monthly budgets – keep track of your money
- Earn interest and invest – via Raisin within the app
- Real-time spending notifications – see any account activity
- Free transfers in your local currency – and between Monese accounts
- Apple Pay and Google Pay – set up with you debit card
- Pay cash into your account – via the Post Office and PayPoint locations
On the paid tiers of Monese, other features are available:
- Insurances and purchase protection
- Priority customer support
- Credit Builder
Starling Bank
- Easy to use smartphone app – bank on the go, 24/7.
- Instant Notifications – get informed of any activity on your account immediately
- Spaces – Spaces are ‘virtual piggy banks’ within your Starling Bank account, where you can split your money into different areas i.e. bills, saving etc.
- Categorised Spending Insights – Within the app you can analyse your spending via categories to allow you to manage your money more efficiently.
- Starling Bank Marketplace – Starling Bank recommend other financial services – such as insurance, mortgages, pensions and more.
- Free ATM Withdrawals – Starling Bank offer free ATM withdrawals in the UK and within Europe and do not have limits on the free amounts you can take out.
- Savings Goals – easily set up within the app
- Mastercard Debit Card – with full contactless functionality
- Freeze your debit card – instantly stop the card via the app if it is lost or stolen.
- Interest on your current account balance – 0.05% on balances up to £85,000.
- Pay in cash via Post Office branches – up to £1000 per year free.
Verdict
Both Monese and Starling have a wide variety of money management tools available on all tiers, and solid core banking functions. With Starling, they focus on the core banking functions with few frills. Monese, with their paid tiers, have added some more features that you will need to pay for.
Monese vs Starling Bank – Debit Cards
Monese
Monese recently changed the design of their cards. Depending on the plan, the card colours on the personal banking accounts are either a simple pearly white, a fresh bright blue or an elegant midnight. Business users get a black card. All debit cards are enabled for contactless, Apple Pay and Google Pay.
Starling Bank
Starling Bank account holders get a Mastercard debit card with contactless functionality, which is enabled for Apple Pay, Google Pay and Samsung Pay. Personal account cards are teal in colour, and the business card is black.
Monese vs Starling Bank – Safety
Are digital challenger banks safe?
In the 2020s, there are now many new technology focused banks and current accounts available. But are they safe to use, compared to the traditional high street banks? Generally yes they are, as all current account providers in the UK, whether an e-money provider, such as Monese or Revolut, or a fully licensed UK bank, such as Monzo, Starling or Cashplus Bank, they are all regulated by the Financial Conduct Authority. This means they are regulated by the same body as the older banks, and should have the same levels of safeguards for your money.
Monese
Monese is not a licensed UK bank, but rather an e-money provider. This means that customer deposits are not covered up to £85,000 by the FSCS in case of the companies insolvency, like it would be if it was a fully licensed UK bank. However, Monese state that customer deposits are protected by their practice of ‘safeguarding’. They say:
Safeguarding means your money is kept separate from any money owned by Monese or PPS and it’s placed into a secure account with an authorised bank, or covered through an insurance policy or similar guarantee. We never lend your money to anyone and it’s always available to you, on demand. There’s also no upper limit per customer or account for safeguarding. This means that all the money within your Monese account is protected.
Starling Bank
Starling Bank are a fully licensed UK bank, and as such, customer deposits are covered up to £85,000 under the FSCS.
In 2021 they received the highest score out of all banks in the UK in a study by consumer group Which? that looked at banking security.
Your debit card can be instantly frozen and unfrozen via your app.
Monese vs Starling Bank – Business Banking
Monese
The Monese business account is available to users with a Monese personal account:
- Business account costs £9.95 per month
- GBP account only for business
- Money management tools
- Pay cash into your account via Paypal & the Post Office
As of late 2022, Monese has stopped accepting new business account applications.
Starling Bank
Whilst the basic Starling Bank Business account is free, for £7 per month you can sign up for the Business Toolkit – which contains the following features:
- Instant Invoices – sent directly from the app
- Automated Expenses – separate your expenses into categories
- Tax Estimates – the app analyses your account and estimates the taxes due
- Record & Submit VAT – get a running total of the VAT position.
- Bills Sorter – upload bills and schedule payments.
- Accounting Software Integration – Xero, Quickbooks and more
- Business Spending Insights – account analytics
- Business Spaces – categorise your funds
Read our full Starling Bank Business Review.
Monese vs Starling Bank – Travelling
Monese
- Monese account holders get a GBP and EUR account as standard.
- When abroad, paying with your card is free on the paid tiers (there is a 2% charge on the free account).
- ATM withdrawals abroad are free up to your tier limit.
Starling Bank
- Payments with the Starling Bank debit card are free overseas
- Starling give free-free ATM withdrawals abroad, with no upper limit
- Starling do currency transfers at the interbank rate, with a fee of 0.4% of the amount converted.
Verdict
Starling Bank is a great option for travellers, with their unlimited free ATM withdrawals abroad, and free card usage. You will have to pay for a monthly Monese subscription if you do want to get free card payments and ATM withdrawals. Therefore, for the holidaymaker of occasional traveller, Starling Bank is hard to beat. However, Monese give a EUR account to all customers as standard, so if you regularly do transactions in Euros, then Monese might suit you better.
Monese vs Starling Bank – Child accounts
To open a full account with Starling Bank or Monese, users must be over 18 years old.
Starling Bank – Kite
Whilst Starling Bank do not offer a stand-alone account for users under 18, they do offer Kite, which is aimed at younger users. Full account holders can apply for an extra card for their child, which is fully controlled by the main account, which has full visibility. The card can be used for a range of payment and banking activities and costs £2 per month. Visit Starling Kite
Monese
Monese do not offer a product for younger customers currently.
Monese vs Starling Bank – Mobile App
Starling Bank’s simple and intuitive app won Best Banking App at the 2021 British Bank Awards.
Monese have less features within their app than some competitors, but the money management and account features are functional and accessible.
Monese vs Starling Bank – Extras
Starling Bank
Starling Bank offers the following products and services in addition to their core banking products:
- Starling Bank Marketplace – a place where you can get additional services such as insurances or ISA investments via third party providers such as Wealthify and more.
- Starling Bank also offers joint accounts, and thus offers in combination with Starling Kite a banking solution for your entire family. Visit Starling Bank Joint Account.
- As of November 2023 an interest rate of 3.25% AER / 3.19% Gross (variable) interest is paid on balances up to £5,000 held in current accounts. However, Starling Bank also offers a 5.53% AER/gross on a 1-year fixed saver account (money cannot be withdrawn for 1 year) for amounts from £2,000 to £1,000.000. Find out more about Starling Bank 1 year fixed saver.
Monese
Monese do have more extras on offer than Starling Bank – especially on their paid monthly tiers.
- GBP and EUR account for all customers
- Credit Builder – a way to improve your credit for £7.95 per month
- Insurances and payment protection on paid tiers
- Joint account
Verdict
Starling Bank is not the best destination for those who are after cool extras. Monese do offer various things on their paid tiers, and the Euro account for all customers would be very useful for some.
Monese vs Starling Bank – FAQ
Is Starling Bank the best bank in the UK?
Nowadays there are many banking options out there, and which digital bank is for you really depends on your requirements. Starling Bank is definitely a great all round option, but Monzo is worth considering for its extras, Revolut for the wide variety of products, Cashplus Bank for those who have had financial issues in the past, and Monese is a great flexible option for those who want a Euro account as well as a GBP.
How is Monese better than Monzo?
Monese has a variety of benefits that would definitely suit some people. It is very easy to set up, with no credit check, and you don’t even need a UK address. Monzo however is probably a better all-round bank, as it has a full UK banking licence, which Monese does not, and a wider variety of extras on its paid tiers. However, there will definitely be some customers for whom Monese is better for them than Monzo.
Monese vs Starling Bank – Verdict
Starling Bank has done fantastically well over the past few years, having gained millions of customers. Their app-focused banking product is good value and works very well. Therefore it is always hard to choose above them, and if you are looking for an all-rounder digital bank to replace your current bank, then they are a great choice. Monese do have certain benefits however, that, if they fit your situation, make them a better bet than Starling. For instance, if you do not have a UK address or credit history, it is easier to set up, and if you need a Euro account as well as a GBP, then they may be the option for you.
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